Terms and Conditions

This Agreement was last modified on 18 February 2016.

Terms and Conditions

Skyworth Kenya
Website: https://skyworthkenya.co.ke
Email: support@skyworth-kenya.co.ke
Phone: 0710 562 992
Last Updated: 26/01/2026

1. Introduction

Welcome to Skyworth Kenya. These Terms and Conditions (“Terms”) govern your access to and use of the Skyworth Kenya website and any purchases made through https://skyworthkenya.co.ke.

By accessing this website, browsing, creating an account, or purchasing products, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

2. Legal Compliance

These Terms are governed by and interpreted in accordance with the laws of the Republic of Kenya, including but not limited to:

  • The Consumer Protection Act, 2012

  • The Data Protection Act, 2019

  • Applicable electronic commerce and commercial laws

Nothing in these Terms limits your statutory consumer rights under Kenyan law.

3. Eligibility and Use of the Website

  • You must be at least 18 years old or have parental/guardian consent to use this website

  • You agree to use this website only for lawful purposes

  • You must not misuse the website, attempt unauthorized access, or interfere with its functionality

Skyworth Kenya reserves the right to restrict or terminate access to users who violate these Terms.

4. Product Information and Availability

We make every effort to ensure product descriptions, specifications, images, and prices are accurate. However:

  • Product images are for illustration purposes only

  • Specifications may change without prior notice

  • Availability is subject to stock levels

Skyworth Kenya reserves the right to correct errors, inaccuracies, or omissions at any time.

5. Pricing and Payments

  • All prices are listed in Kenya Shillings (KES) unless otherwise stated

  • Prices may change without prior notice

  • Payment must be completed before order processing or delivery

Accepted payment methods will be displayed at checkout. Skyworth Kenya does not store full payment card details.

6. Orders and Order Confirmation

  • Submitting an order constitutes an offer to purchase

  • Orders are subject to acceptance and availability

  • We reserve the right to cancel or refuse any order due to pricing errors, stock issues, or suspected fraud

Order confirmation does not guarantee acceptance until payment is verified.

7. Delivery

  • Delivery timelines are estimates and may vary based on location and logistics factors

  • Skyworth Kenya is not liable for delays beyond its reasonable control

  • Risk of loss transfers to the customer upon delivery

Customers are advised to inspect products upon delivery.

8. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are governed by the Skyworth Kenya Return & Refund Policy, which forms part of these Terms.

Key highlights:

  • 5-day commercial return window

  • Statutory rights apply for defective goods

  • Sale items are non-refundable unless defective

9. Warranty

Products sold by Skyworth Kenya may be covered by manufacturer warranties.

  • Warranty terms vary by product

  • Warranty does not cover misuse, unauthorized installation, or power-related damage

  • Warranty rights operate alongside statutory consumer rights

10. User Accounts

If you create an account:

  • You are responsible for maintaining confidentiality of login credentials

  • You are responsible for all activities under your account

  • Skyworth Kenya may suspend or terminate accounts for security or policy violations

11. Intellectual Property

All content on this website, including text, images, logos, graphics, and software, is the property of Skyworth Kenya or its licensors and is protected by intellectual property laws.

You may not copy, reproduce, distribute, or use website content without prior written permission.

12. Privacy and Data Protection

Your personal data is handled in accordance with the Skyworth Kenya Privacy Policy and the Kenya Data Protection Act, 2019.

By using this website, you consent to the collection and processing of your data as outlined in the Privacy Policy.

13. Limitation of Liability

To the extent permitted by law:

  • Skyworth Kenya shall not be liable for indirect, incidental, or consequential damages

  • Liability is limited to the value of the product purchased

This does not exclude liability that cannot be limited under Kenyan law.

14. Third-Party Links

This website may contain links to third-party websites. Skyworth Kenya is not responsible for the content, privacy practices, or terms of those websites.

15. Termination

Skyworth Kenya reserves the right to suspend or terminate access to the website without prior notice if these Terms are breached.

16. Changes to These Terms

Skyworth Kenya may update these Terms at any time. Changes will be posted on this page, and continued use of the website constitutes acceptance of the updated Terms.

17. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of Kenya. Any disputes shall be subject to the exclusive jurisdiction of Kenyan courts.

18. Contact Information

For any questions regarding these Terms and Conditions, please contact:

Skyworth Kenya: 0710 562 992
Email: support@skyworth-kenya.co.ke
Website: https://skyworthkenya.co.ke