Privacy Policy

Introduction

Welcome to Skyworth Kenya (“we”, “our”, “us”). We respect your privacy and are committed to protecting your personal data in accordance with the Kenya Data Protection Act, 2019 and other applicable laws.

This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit or interact with our website: https://skyworthkenya.co.ke.

By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal data from you in the following ways:

  • When you leave comments on our website

  • When you contact us through forms or email

  • When you create an account (if applicable)

  • When you browse our website (technical and usage data)

The information collected may include your name, email address, IP address, browser details, and any other information you voluntarily provide.

2. Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string. This information is collected to help detect and prevent spam and maintain website security.

3. Media Uploads

If you upload images to the website, you are advised to avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract location data from images displayed on the site.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience.

a) Comment Cookies

If you leave a comment on our site, you may opt to save your name, email address, and website in cookies. These cookies are for your convenience and last for up to one year.

b) Login Cookies

If you have an account and log in to the website:

  • A temporary cookie is set to determine whether your browser accepts cookies (this contains no personal data)

  • Login cookies last for two days

  • Screen preference cookies last for one year

  • Selecting “Remember Me” keeps you logged in for two weeks

Logging out removes login cookies.

c) Content Editing Cookies

If you edit or publish content, a cookie will be saved in your browser indicating the post ID of the edited content. This cookie expires after one day and contains no personal data.

You may disable cookies through your browser settings; however, doing so may affect website functionality.

5. Embedded Content from Third-Party Websites

Articles or pages on this site may include embedded content (such as videos, images, or articles). Embedded content from other websites behaves as if you visited those websites directly.

These third-party websites may:

  • Collect data about you

  • Use cookies

  • Embed additional third-party tracking

  • Monitor your interaction with the embedded content

Skyworth Kenya does not control the data practices of third-party websites and encourages users to review their privacy policies.

6. How We Use Your Personal Data

We use your personal information to:

  • Provide and maintain our website

  • Respond to inquiries and customer support requests

  • Improve website functionality and user experience

  • Prevent fraud, spam, and misuse

  • Comply with legal and regulatory obligations

7. Data Retention

  • Comments and their metadata may be retained indefinitely to allow automatic approval of follow-up comments

  • For registered users (if applicable), personal information is stored in user profiles

Users may edit or delete their personal information at any time, except for usernames. Website administrators may also access and manage this data for administrative purposes.

Data required for legal, security, or administrative reasons may be retained as required by law.

8. Your Rights Under the Kenya Data Protection Act

As a data subject, you have the right to:

  • Access your personal data

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data where legally permissible

  • Object to or restrict processing of your data

  • Request a copy of your personal data in a portable format

To exercise any of these rights, please contact us using the details provided below.

9. Where We Send Your Data

Visitor comments may be checked through automated spam detection services to protect the website from malicious activity.

Your data is not sold or shared with unauthorized third parties.

10. Data Security

We implement reasonable technical and organizational measures to safeguard your personal data against unauthorized access, loss, misuse, or disclosure. However, no internet-based system is entirely secure, and we cannot guarantee absolute security.

11. Changes to This Privacy Policy

Skyworth Kenya reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and continued use of the website constitutes acceptance of the updated policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Skyworth Kenya
Email: support@skyworth-kenya.co.ke
Website: https://skyworthkenya.co.ke