Shipping Policy.

Thank You

Thank you for choosing Skyworth Kenya for your electronics and home appliances shopping needs. We appreciate your business and are committed to ensuring your products reach you safely and efficiently.

Processing Time

We process all orders within 2–3 business days. During peak periods, processing may take slightly longer. We always strive to ship your order as quickly as possible.

Please note: We do not process or deliver orders on Sundays or public holidays.

Shipping Charges

Shipping charges for your order will be calculated and displayed at checkout. We aim to provide the most competitive shipping rates available.

Shipping Rates & Delivery Estimates

  • Standard delivery within Kenya typically takes 3–5 business days from the date of shipment.

  • Delivery times may vary depending on your location and the time of year.

  • Customers will be notified once the order has shipped.

Shipment Confirmation & Tracking

Once your order ships, you will receive a shipment confirmation email with your tracking number. This allows you to track your package at every stage of delivery.

Customs, Duties, Taxes & Damages

  • Domestic shipping only: Currently, Skyworth Kenya only ships within Kenya.

  • Customers are responsible for any applicable taxes, duties, or fees.

  • In the unlikely event that your order is damaged or lost during shipping, please contact the carrier directly to file a claim.

International Shipping

At this time, Skyworth Kenya does not ship outside Kenya.

Policy Updates

This Shipping Policy may be updated from time to time. We encourage customers to review this page periodically for any changes.

Thank you for choosing Skyworth Kenya – your trusted electronics and home appliances partner.